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Robotic Process Automation (RPA)

What is Robotic Process Automation?

Robotic Process Automation is the technology that allows anyone today to configure computer software, or a “robot” to emulate and integrate the actions of a human interacting within digital systems to execute a business process. RPA robots utilize the user interface to capture data and manipulate applications just like humans do. They interpret, trigger responses and communicate with other systems in order to perform on a vast variety of repetitive tasks. Only substantially better: an RPA software robot never sleeps and makes zero mistakes.


Essentially, any high-volume, business-rules-driven, repeatable process qualifies for automation.

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With a robot for every person, how much more could we achieve?

Adopting an ‘automation first’ mindset is the first step on the path to making digital transformation real in the enterprise. Thinking automation first enables your company to move faster and more effectively. It helps you serve customers better. It enables you to operate more efficiently. It unburdens your employees from mundane, repetitive work, allowing them to focus on solving problems and creating value.

Our automation first vision

We envision a work world where automation first is the first thought when an employee needs help to accomplish a task or improve a work process. The first question will be, “how can I automate this task to improve my efficiency and effectiveness?”, rather than trying to execute all work manually.

Companies leveraging an automation first mindset will unlock the maximum potential for an automated enterprisewhat Gartner calls hyperautomation. They will dominate their competitors because they are faster, more efficient, more adaptable, and have unlocked more human resources to innovate and outthink the competition. 

How Robotic Process Automation Works


Discover automation opportunities powered by AI and your people


Build automations quickly, from the simple to the advanced


Manage, deploy, and optimize automation at enterprise scale


Run automations through robots that work with your applications and data


Engage people and robots as one team for seamless process collaboration


Measure operations and performance to align with business outcomes

What Can Automation Do for You?

Save time and effort

We streamline processes. Uncoversefficiencies and provides insights, making the path to digital transformation fast and cost-effective. Our solution leverages systems to minimize disruption.

Elevate your employees’ experience

By automating tasks, your teams are free to spend time on work with better returns. More than 200 ready-made components in our GO! Marketplace give your employees more timein less time.

Ensure compliance

RPA improves compliance by following the exact process that meets your standards. Reporting tracks your robots, so documentation is always at your fingertips.

Improve customer experiences

With robots handling tasks, teams are free to deliver extra service to your highest-level customers. By standardizing processes, your outcomes are more efficient and effective.

Discover everything you can (or should) automate

Build super smart, ​robust robots

And with RPA, anyone in your organization can build and use robots with a simple visual canvas. Everyone can be an automation creator or contributor. Think of the productivity!

Business users can automate simple Office tasks for themselves with StudioX. Power developers get a rich development environment with Studio or Studio Pro. Automate practically any process by adding Document Understanding, AI Computer Vision, and Artificial Intelligence.

Manage your robots, masterfully

Oversee your robots with enterprise-class security, visibility, and efficiency in Orchestrator (on-premises) or Automation Cloud. Automate and manage even advanced cognitive workflows with AI Fabric. And test anything and everything with Test Suite.

Run all kinds of robots

Whatever process you want to automate, we’ve got the software robots to get things done. Attended robots that you direct. Unattended robots that work behind the scenes and only check in when needed. Maybe a bit of both types, in a hybrid robots model. Whichever you pick, you can be sure they’ll be very high performers… and integrate into your environment.

Engage with your robots

Employees need ways to engage with their robot helpers. Say, when robots bring them approvals, exceptions, or escalations. That place to connect and keep work flowing is Action Center.

And where does an employee start (or stop) their robot on a task in the first place? That’s the RPA at work on the desktop. Your business can even deploy handy chatbots to automate fulfillment or respond to customer requests—without writing a single line of code.

Measure automation performance

Gain insights into the performance of a single robot, the ROI of your entire program, and anything in between, with analytics from Insights.

Not only do you know how you’re doing, but you know where to focus to boost performance even higher.

Trust us, we’re secure

But don’t just take our word for it. The RPA is Veracode and ISO27001 certified by experts. It comes with guaranteed uptime and disaster recovery.